You’re an experienced and passionate aged or health care leader and you bring a balance of strong business acumen, positive leadership and an understanding of the aged care sector. You are no stranger to leading a team remotely, and you have a real knack for building and maintaining strong relationships with key stakeholders.   

This leadership role is critical to the success of the region with a holistic focus on leading improvements and efficiencies, working strategically across the southern region. Reporting to our Deputy CEO, this role will see you acting as an effective support conduit between onsite Residential Services Managers and our Support Services team. Your role will be heavily focused on supporting your Residential Services Managers to deliver excellent care and services to our residents and their families, manage funding and budgetary requirements, support with reporting, investigations and quality improvements, along with implementing and monitoring clinical and non-clinical initiatives. 

Additionally, you will be responsible for supporting your services with change and project management, including system changes and implementation, refurbishments and workforce challenges, along with consistently demonstrating and role modelling a high performance, outcome-focused approach.  

THE ESSENTIALS 

• A people-first approach 

• Demonstrated leadership capability with a proven ability to lead change and improvement in the aged care environment. 

• Bachelor of Nursing is essential, along with experience within the aged care sector. 

• A minimum of 5 years’ experience in leading and driving successful change implementation across aged care. 

• Demonstrated experience in developing and implementing strategic operational plans and strong track record of driving change and compliance. 

• Proven track record in successfully driving, influencing internal and external stakeholders and achieving aged care accreditation standards. 

• Demonstrated ability to deliver outstanding customer service and possesses a consistent customer-first approach. 

• Exceptional team building skills, including the demonstrated capability to build strong relationships across internal and external stakeholders to prioritise workloads and manage high value projects. 

• Knowledge and understanding of funding, health/aged care national policy and regulation that affects growth. 

• Advanced knowledge of quantitative data and qualitative data, strong analytical, communication and critical thinking skills. 

• Ability to commit to extensive travel between the Hunter, Riverina and Central West regions. 

We’re hoping you’ll join our fantastic Whiddon family on a permanent full-time basis, working in NSW supporting our Southern region. 

THE OFFER 

Whiddon offers the opportunity for employees to make positive and meaningful impact on residents and clients in their roles. With our resident focused approach to care employees are provided with the opportunity to develop strong relationships and friendships. In addition, Whiddon offer a competitive package with all the elements that you would expect and more: 

• Retail benefits with more than 350+ retail partners. 

• Salary Packaging options so you can keep more of your pay. Did you know that by salary packaging, you can increase your rate by approximately $2 per hour? (obtaining financial advice is recommended) This is how:  

Up to $611.53 per fortnight to pay your mortgage, rent, school fees, etc. 

Up to $101.92 per fortnight to pay entertainment activities like cafes, restaurants, etc. 

• Other packaging options such as relocation packaging, education, remote living benefits, everyday rewards and Novated Leases. 

• Leave options so you can rest, recuperate and take care of your loved ones! (Permanent employees)  

5 weeks Annual Leave (or the option to cash out Annual Leave) 

Long Service Leave after 5 years. 

12 weeks paid Parental Leave. 

Fertility leave. Up to 5 days personal leave to support with fertility treatment. 

Up to 3 days paid community service leave each year. 

Up to 4 days paid compassionate leave. 

Grandparent’s leave. Up to 5 days personal leave to support those who are grandparents when a new grandchild arrives or becomes unwell. 

• Work/life balance. Options to work morning, afternoon, or night shifts (role dependant). 

• Whiddon Scholarships so you can study and advance your career. You can get financial support to cover your studies. 

• Learning, learning, learning. Leadership courses for all levels of leaders, education resources and more! 

• Get recognised for your great work! On the spot recognition, Everyday Heroes, Annual Awards night and more. 

• Employee Referral Program. Earn bonuses for inviting your friends to work. 

• Employee Assistance Program for when you need extra support. 

• Locations across NSW and QLD. If you need to relocate or wish to transfer between our Homes. 

YOUR APPLICATION